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I believe people who claim to help, ought to help.  Old fashioned? Maybe. But I stand by my work because I know it's effective.  I cannot guarantee you'll get everything you want, but if you do not reach agreement I will refund 70% of your fees!  

I knew I was onto something in 1999 when parties reconciled after just 3 hours of my time --this after multiple lawsuits between the parties over two years.   I am not promising miracles will result in every case.  I'm just saying, I have seen my work produce results.  -Heidi Pliam 


Try me!  You have nothing to lose and all this to gain:


  • Money spent on legal fees
  • Time wasted on posturing and fighting
  • Stress and frustration 



  • No pressure to settle 
  • Voluntary
  • Retain control over the process and the outcome


  • Trust 
  • Relationships
  • Productivity
  • Joy of living

I'll help you consider ALL options:

  • Individual advice, counsel and coaching 
  • Mediation
  • Legal evaluation (through our associates)
  • Arbitration, fast-track litigation, interim agreements
  • Moral, ethical and spiritual perspectives

I provide counsel on all aspects of conflict, settlement and transforming conflict into opportunities.  The purpose is to explore all your options before diving into a solution.  This is NOT legal advice or advocacy and does not replace hiring a lawyer.

My work combines multiple disciplines (mediation, law, psychology, sociology, spirituality, and coaching) pulled together after a lifetime of study and practice in these areas.  The goal of my work is first and foremost to settle disputes beteween parties.  

Because conflicts often present great opportunities to learn.  I also provide a free individual debrief coaching session after mediation ends.  That way clients emerge from the process better equipped with tools and strategies to avoid conflicts in the future.

Do I need a lawyer?

No.  You can bring a lawyer if you prefer; that's up to you.  In my experience, some lawyers are helpful and others are not at all.  If you have a lawyer, you should discuss this decision with him/her.  If you are shopping lawyers, I recommend you find one who also does mediation or is at least agrees early mediation is important.

Does legal evaluation help?

This depends on the stage of the dispute.  If you are already engaged in litigation, legal evaluation can be a great way to give parties a realistic view of their claims and defenses from a neutral perspsective. 

If the parties have not already explored legal options, then legal evaluation can be an unnecessary expense at best, and in some cases may be detrimental to getting what the parties actually want.

The usefulness of legal evaluation seems to rely on the persaonality and styles of the parties. Some people need to know what a court would decide.  Others give no credence to legalities, and even find the threat of legal talk to be overwhelming and counterproductive.

My own bias is that legal evaluation is (at best) only a small part of what "should" happen in resolving dispute.  In fact,  my dispute resolution work came out of seeing how unhelpful and even destructive the mention of "legal rights" can be to relationships.  

Still, there is no absolute right or wrong here, and you don't have to decide that right away.  I'll help you decide what aligns with your personal situation, values and objectives after we get underway.


Let conflict become opportunity?

Conflict is always ripe with lessons.  Not uncommonly, clients tell me they have done everything humanly possible to satisfy the other party, only to find out there was still something to learn.  

Minimally, my clients benefit from examining their conflict styles and strategies for avoiding conflict. For those more curious about a deeper meaning behind their conflicts, they will not be disappointed.